Talanoa
Staff Guide

• 👈
  Swipe to turn the page

  Slide a finger sideways across the pictures, like on a phone's home screen. The page follows the finger; let go early and it springs back. A swipe never says anything.

• ◀▶
  Or tap the arrows

  Each arrow shows a small picture of the page it goes to. After the last page it goes back to the first.

• 🗂️
  Jump straight to a page

  Tap the page name in the middle. All the pages appear as big buttons (scroll down for the rest): tap one to go there. To close the list without choosing, scroll to ✕ Close at the end, or press Back.

Tapping the page name shows every page (scroll for the rest).

Ouch: point to where it hurts.

Questions: what's next, where, who, how long.

Most of what people say isn't asking for things. It's commenting ("That's funny!"), giving an opinion ("I don't like it"), and steering the conversation ("Wait", "Your turn"). The Talk page gives residents those words too.

Picture	Says
I like it	“I like it!”
Don't like	“I don't like it”
Again	“Again! One more time”
Wait	“Wait, please”
Funny	“That's funny!”
Wow	“Wow!”
Oh no	“Oh no!”
Mine	“That's mine”
Your turn	“Your turn”
Come here	“Come here, please”
Not now	“Not now. Maybe later”
Leave me alone	“Please leave me alone”

The Talk page.

The Tongan page

Greetings and everyday words: Mālō e lelei (Hello), Mālō (Thank you), Mālō ʻaupito (Thank you very much), ʻOfa atu (Love you), ʻIo (Yes), ʻIkai (No), Fēfē hake? (How are you?), Sai pē (I'm fine), Kātaki (Please), Fakamolemole (Sorry), ʻAlu ā (Goodbye, go well), Mohe ā (Good night). Each tile shows what it means underneath, and the top of the screen shows both; the voice says just the Tongan word.

The Tongan page.

Changing one picture's photo and voice.

• 1
  Take every tap seriously

  Treat it as real until you've checked on them, even if they sometimes tap for fun.

• 2
  Find the spot

  Point and ask: "Does it hurt here?" They can answer with Yes and No on the top row.

• 3
  Ask how bad, and since when

  A little, A lot or Really bad are on the Body page; Just now and Yesterday are on the Sick page.

• 4
  Write it down

  What they said and when, for the nurse or doctor. Better ("I feel better now") tells you when it has passed.

The Body page. The sore spot glows red.

Hey: getting attention, and fixing a mix-up

Hey! and Excuse me play a two-note chime, with a soft yellow flash (unless Fun effects are Off), and then the words, so people turn to look first. Please wait ("Please wait. I'm finding my words.") also shows the words big, to hold up for a cashier. The rest help when a conversation goes wrong: Listen (“Listen to me, please”), Slow down (“Please slow down”), Say it again (“Can you say that again?”), Don't understand (“I don't understand”), Not right (“That's not what I meant”), Not finished (“I'm not finished”), Yes or no (“Ask me a yes or no question”), Show me (“Show me, please”), Thank you (“Thank you for listening”).

Time: questions, with the answer on a card

• What time? A clock and the time ("3:15, Saturday afternoon").
• What day? Today's date, with this week underneath (a visit day is outlined).
• Dad coming? and Mom coming? Counts down to the next visit set in Settings → Visits: "on Saturday", with a 🌙 for each sleep. With no date set, just the question is said, for you to answer.
• How long? The wait timer, if one is running; What's next? First / then, if staff have set one (section 14).
• Now, Later, Morning, Afternoon, Tonight, Tomorrow: words to answer with.

The question is said first, as always: it's him asking. On the card, 🔊 Say it reads the answer in the board's voice ("The time is three fifteen in the afternoon"). ✕ Close or Back goes back to the board; the time, date and visit cards also close by themselves after a minute.

Dad coming? on the Time page: the visit, and the sleeps until then.

• ➕
  A new picture

  Hold ⚙ → Photos and voices → ➕ Make a new picture. Type the words under the picture (and what it says, if that's different), then give it a photo, or one of the board's own pictures (🙂), and a recording if you like. With no recording it talks in the board's voice when the voice has every word (Michael knows about 9,000), one word at a time, otherwise in the phone's own voice; the screen says which. New pictures go on a page called My pictures, just above ABC, so nothing he knows moves; Page → A new page… starts another (Church, Work…). In Change a picture or voice, a page made on the phone shows ➕ New in its empty spots: tap one to make a picture in that spot. 🗑 Delete this picture leaves its spot empty.

• 🖼️
  A photo from the gallery

  In the phone's Photos or Gallery app: Share → Talanoa. Talanoa opens and offers to make a new picture with it, or to put it on a picture already on the board. (Only with Talanoa installed on the home screen.)

• 🎙️
  A whole page in one sitting

  In Change a picture or voice, choose a page, then 🎙️ Go through this page, one picture at a time: record, Keep, and the next picture opens by itself. Good for a family member recording all the Tongan words at once.

• 🏞️
  A scene

  🏞️ Make a scene: a photo of a real place (his room, the kitchen), with spots to tap. Tap the photo where a spot goes, then choose what it says: one of the board's pictures (the TV says "I want to watch Toy Story") or words you type, which can have a recording. Tap a spot to change or remove it. The scene shows as a page, just above ABC, once it has its photo. Talking about what's in a real place is one of the easiest ways into a talker.

• 📖
  A story

  📖 Make a story: a few steps, each a picture and a line ("We get in the car", "The dentist looks at my teeth"). On the board one step shows at a time; Next ▶ shows the next step and says it, ◀ Back goes back. For getting ready for something new, or for telling someone what he did.

The scenes and stories on the phone are listed under Photos and voices, to change them later.

A scene: tap the bed, the TV, the teddy or the door.

A story, one step at a time.

1. A
   Staff tools. ⏳ Wait timer, ➡️ First, then, 🤔 Choose between, 🧑‍🏫 Modelling and 🔒 Stay on this page (section 14). A tool that's on is shown in blue.
2. B
   Voice. Tap a name to choose it. You'll hear "Hi! This is my voice." Choose the one that suits the resident. Michael, the one it starts with, is the only one that knows the ABC page's everyday words (section 10). Below the list, Built-in voice (also used as a backup) picks which of the phone's own voices fills in when a recording can't play; Automatic is fine.
3. C
   Speed. Slide left for slower speech, right for faster. 1.00 is normal; the voice keeps its own pitch at any speed.
4. D
   Volume. The app's own loudness. Also check the phone's side buttons.
5. E
   Loud voice. Off to start with. Evens out the voice and makes it noticeably louder, without crackling, for a noisy room or a quiet phone speaker. You'll hear the sample voice when you tick it.

1. F
   Pages to show. Untick a page to hide it on this phone; tick it to bring it back. At least one page always stays on.
2. G
   Find a word. Type part of a word to see which page it's on; tap a result to go there, with the picture outlined (section 12).
3. H
   Swipe to change pages. On to start with. Untick it if pages turn by accident; the ◀ ▶ arrows always work.
4. I
   Page stickers. QR stickers to print and, on phones with NFC, stickers to write and read by touch (section 16).
5. J
   Scanning. Off to start with. The pictures light up one after another, and a tap anywhere chooses the lit one (section 16).
6. K
   Fun effects. Lots (bounces, rings and sparkles), A little (bounces, rings and a small twinkling star) or Off (just the blue outline; the words at the top still flash green). Lots to start with, or A little on a phone set to reduce animations. Turn it down if the sparkles distract a resident or the phone feels slow.
7. L
   Calm answers. Off to start with. When it's on, Yes, No, every feeling and the Talk page all get the same few gentle sparkles, so nobody picks an answer just for the show.
8. M
   Tap the words to show them big. On to start with (section 8). Untick it if the big words keep opening by accident.
9. N
   Darker page names. Off to start with. Darkens the lightest colours a little (I want, Food, Fun, Mom & Dad, and Yes on the top row) so the white writing is easier to read.
10. O
    Talking in sentences. Four extras, all off to start with: Build sentences, Word suggestions and Numbers on the ABC page, and Recent sentences with the big words (section 12).
11. P
    Visits. The date of Dad's and Mom's next visit, and whether it's every week, for Dad coming? and Mom coming? on the Time page (section 13). Underneath, when the next one is. ✕ clears it.
12. Q
    Screen. Bigger pictures shows 6 on a screen instead of 12, each page in two ("Food", "Food 2"); off to start with. What Chrome reports about the screen: its size, and the navigation bar's height (often 0, even when there is one). If the bottom row hides behind the ◀ ● ■ buttons, tick Bottom row hidden… to move the board up. Keep the screen on (off to start with) keeps it on for 5 minutes after each tap, so it doesn't go dark mid-sentence.

1. R
   Photos and voices. Give a picture a photo, or record a voice for it (section 9); make new pictures, scenes and stories (section 15). The scenes and stories on this phone are listed underneath, to change them.
2. S
   Save a backup · Restore a backup · Send a backup to another phone. Keeps everything made on this phone safe in one file, puts it back, or sends it to another phone (section 15). Underneath: when the last backup was made.
3. T
   Most-used pictures · This week. The 20 pictures used most in the last 7, 30 or 90 days; tap the line underneath to see which weren't used in that time. Counted on this phone only and never sent anywhere. Quick repeat taps on the same picture (less than 3 seconds apart) count once, and taps made by staff count too, unless Modelling is on. Use it to see which words matter, and to tell the family what's missing. Underneath, This week shows the taps on each of the last 7 days and the pictures used for the first time.
4. U
   Count taps · today's list · health chime · Clear the counts. Count taps on this phone is on to start with. Keep a list of what was said today (off to start with) lists each picture and spelled sentence with its time, health words in red, for 2 days only. Chime for health words (off to start with) puts the attention chime before anything on Ouch, Body or Sick, and Help, so staff across the room hear it. Clear the counts clears the counts, today's list, and the words remembered for word suggestions.
5. V
   Status. "✓ Ready to use with no internet" means everything is saved (while it's saving, it says how far it has got). Below it you'll see the version and when it last checked for updates.
6. W
   Check for updates now. Gets the newest version straight away (see section 18).
7. X
   Staff guide · Paper board to print · Health pages to print · About & credits. This guide, the paper board (section 21), just the health pages (section 11), and who made Talanoa. The guide opens with no internet too; the PDFs to print need the internet.

Tap Done at the bottom to close Settings.